Shipping/Delivery/Returns

SHIPPING RATES

Small Urban        $0-$15                   $5.00

Small Rural         $0-$15                   $7.00

Standard Urban  $15-$70                 $6.00

Standard Rural   $15-$70                 $9.00

Free Shipping for all orders over $70

 

DELIVERY

Orders are processed the next working day & we aim to ship within 1 day,  sometimes however due to our products being handmade there can be a delay but we will contact you if this happens

Orders are sent Monday-Thursday (we prefer for our Snacks not to sit in couriers over the weekend)

We are closed in the weekend and public holidays

Sorry but we cannot post to PO Boxes

We courier with Post Haste, once your order is picked up by Post Haste you will be emailed a tracking number so that you can track your order

Delivery times

Urban North Island 1-2 working days

Rural North Island 2-3 working days

Urban South Island 2-3 working days

Rural South Island 3-4 working days

*Please note around Christmas there can be a delay in these delivery times

 

RETURN POLICY

If your order arrives damaged:

*within 3 days of recieving it take a photo with original packaging and your purchase number and email it to info@goodgrazing.co.nz

If you are not happy with your order:

*email info@goodgrazing with the order number and reason why, refunds or returning are made at the discretion of Good Grazing